RIVER RANCH RESORT is privately owned and reserves for itself the right to revoke any reservations and refund any monies sent or deposited with us to secure accommodations if, in our opinion, acceptance of the reservation would be detrimental or disturbing in any way to normal, congenial and successful operation of this business. We have followed these policies since 1980.

RAINY DAY RAIN-CHECK POLICY
Trips are made rain or shine, if extreme conditions prevent starting your float by 12 noon you will be issued a rain check for the date of your choice, based on availability. If storm has passed by noon no rain checks will be issued. No credit for returning early from your trip . No rain checks for tenting or cabins. In the event a flood forces evacuation of your site, you will be offered a new site if space permits, or a rain check for a date of your choice, based on availablity. Absolutely no cash refunds.

CANCELLATION POLICIES
A 10 day notice by phone or mail by 10 am prior to date of your visit is required for any cancellation or to move a date, based on availability. If a cancellation is completed a 10% service fee is assessed. We do not charge to move a date if a 10 day notice is given. Any reservation made last 10 days prior to your arrival is final. No money can be returned if cancelled. This policy is strictly followed.

DEPOSIT POLICIES
If you use a credit card we process the card at the time of call-in. If you send a check we expect it no later than 10 days after date reservation is made. Once payment is received in full a confirmation card will be sent. If 10 days have passed and no payment has been received a deposit request card will be sent. You must call us by date indicated on card to secure your reservation with a credit card at that time, otherwise we assume you are not coming and your reservation will be removed from books. Mail your deposits to River Ranch Resort, 101 River Drive, Noel, MO 64854.

EXPRESS CHECK IN
Our Express Check In requires all reserved activities be prepaid in advance as deposit. With that done, we ask that upon arrival you stop at our office and all people come in to sign in and confirm your reservation. We will tag your car, show you the way to camp, and the fun can start quicker than ever before.

RENTAL EQUIPMENT POLICY
Please treat our rental equipment, canoes, rafts, kayaks, tubes, housing and tenting areas as if they were your own. We expect normal wear and tear on equipment, for that we do not charge. In the event damage occurs beyond normal wear and tear we expect you to pay the first $50 of the repair or retrieval expense. If you abandon your float equipment or it is stolen or damaged beyond repair you will be asked to pay for them. If you lose paddles or life jackets you will be asked to pay for them ($15 each). The floating experience is very rewarding if common sense is used by all.

SAFETY AND LIABILITY
Although we spare no effort to ensure you a safe trip, it must be understood that camping, canoeing and other river activities include some danger. You will participate at your own risk. We cannot assume responsibility for personal injury, medical payment, or property loss or damage while floating or during your stay. You will be asked to acknowledge this by signing a liability waiver before your outing begins. Swim at your own risk, there is no life guard on duty.

UNFORSEEN
River Ranch Resort reserves the right to move or change cabin, campsite or RV site regardless of confirmation or occupancy due to unforseen circumstances. Prices subject to change without notice.

CAMPFIRE CAFE
Inside our screened in dining area is where you'll find the gathering place. You'll enjoy visiting with friends, shooting pool, playing video games and snacking around our large campfire. The Cafe is open 4 p.m. to 11 p.m. Friday & Saturday evening, 7 a.m. to 10 a.m. Saturday and Sunday for breakfast Memorial Day thru Labor Day. See Menu and more information on our Campfire Cafe page.

LOUD, NOISY, ROWDY, TROUBLE PEOPLE. THIS IS OUR POSITION:
Please save yourself and River Ranch Resort time, trouble and embarrassment. Go to our competition or stay home! If you can't abide by our rules you will be evicted without refund, by any means at our disposal we deem necessary to protect the successful operation of this business. We are all for people having a good time, that's what we are here for, but respect for others must be observed!

SORRY, NO LOUD MOTORCYCLES

CHECK-IN / CHECK-OUT TIMES

FRIDAY & SATURDAY   Check-in  Check-out  Day Pass 8 am  7 pm Housing   3 pm-12 midnight 11 am Camping Noon-12 midnight Noon RV park 3 pm-12 midnight Noon

SUNDAY THROUGH THURSDAY   Check-in  Check-out  Day Pass 8 am  7 pm Housing   3 pm-8 pm 11 am Camping Noon-8 pm Noon RV park 3 pm-8 pm Noon

• Late night arrival must be confirmed with office.
• When staying at River Ranch and floating 2nd day, late check-out is possible. Please confirm with office.

GENERAL RULES

• YOU MUST REGISTER AT OFFICE before setting up camp or entering the resort.
• QUIET HOURS are from 11pm to 7am. No loud talking or loud noises of any kind. 2 am in Late Night Loop.
• LATE NIGHT ARRIVALS please set up as quietly as possible.
• SECURITY staffing all night on weekends. SHOULD ANY PROBLEM ARISE, report it to the office or Security. We can't help if we don't know.
• WE CANNOT BE RESPONSIBLE for property loss due to theft or damage during your stay at the resort.
• NO LOUD BIKES, ATV's, gas powered buggies or golf carts, firearms or fireworks on resort grounds.
• KEEP PETS ON LEASH at all times and never leave them unattended. No large or aggressive breeds.
• DO NOT HARM OR CUT TREES in any way - grounds for eviction and replacement cost.
• RESORT SPEED IS 5 MPH. Use caution, children at play.
• PAY PHONE at office.
• POT & PAN CLEANING SINKS at lower restrooms.
• FIRES in fires rings only.
• ABSOLUTELY NO GLASS containers on or near the river - it is the enforced law.
• DISORDERLY CONDUCT or disrespect of others will not be tolerated, possible eviction.
• SWING SETS to be used with adult supervision. No one over 12. No horse play. Use at your own risk!

As touchy as it is, lets talk
About Dogs

Some dogs are a problem, some dogs are not. Recently a lot of resorts and campgrounds are not allowing dogs of any boreed on their property at any time.

Our Resort's position is...

Some dogs are permitted, some dogs are not.

All on our terms.

• No large or aggressive breeds or mix of, young or old.
• If there is a dispute, our decision is final.
• All dogs in Resort must bekept on a short leash.
• No dogs left unattended.
• No dogs in cabins.
• No refund on reservation because of a dog dispute.
• No dogs in rafts.
• Call before you bring your dog.

Dogs permitted in Resort
Camping: $10 per night
Canoe floating only: $10 per dog

Breeds not allowed in Resort
Breed example, but not limited to:

• Pit Bulls
• Rottweiler
• German Shepards
• Shar Pei
• Mastiff
• Bull Terrier
• Boxer
• Mix breed of above

We ask all Resort guests to follow our simple rules and policies, so everyone can have a good time.

Thanks,

The River Ranch Resort Management